Walsh Medical Devices Inc.’s Quality Policy, as part of the overall company policies is as follows:
To provide Quality Products and Services for the complete satisfaction of our customers.
Walsh Medical Devices Inc. has many partners, the most important are our customers, employees, regulatory agencies, vendors, the communities in which we operate.
Walsh is committed to meet or exceed our partner’s expectations on time and every time by empowering every employee with the authority and freedom to strive for improvement in all aspects of our operations to better serve our partners.
The importance of this policy has been communicated and discussed with all employees through regular meetings and training. This promotes an understanding of this policy and supports its implementation throughout the entire organization.
To that end, Walsh Medical Devices Inc. has established the following business goals:
To be the Leading Supplier of Lacrimal Intubation products in North America.
Lean Manufacturing – to control inventories, reduce manufacturing cycle times, reduce waste and fulfill the customer’s orders within agreed delivery times.
Product Development– to meet customer requirements and be competitive in the markets where our products are sold.
Customer Contact – through post market surveys and attendance at trade shows, increases our knowledge of customer needs and performance of our products, to enable Walsh to better satisfy our customers.
These goals are achieved through the commitment of employees and management to this policy which provides the framework for establishing and reviewing quality objectives. Walsh will ensure that resources and personnel training requirements will be identified in order to meet current and future business needs.
Additionally, Walsh will ensure that this policy is periodically reviewed and updated at management meetings and subsequent necessary changes implemented to comply with customer, regulatory, and business requirements as well as continually improving the effectiveness of the quality management system.